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Please note: The Vancouver Aquarium has paused all on-site public programming and temporarily closed to the public while we focus on transformation. Read more.
You will not be able to purchase a ticket at the main entrance of the Vancouver Aquarium. All visitors and members must purchase/reserve a timed ticket in advance of their visit, and select a specific date and time for their visit. Guests have 60-to-90 minutes allocated for their visit. Please check our tickets page for available dates and times. Groups of 10 people or more must contact us ahead to purchase tickets, please email email@example.com or call 604-757-8422.
If you are a current Vancouver Aquarium Member, you can reserve your free, timed tickets online by logging into your membership account and then selecting from the available dates and times. Members will not be admitted without a ticket. Contact firstname.lastname@example.org with any questions.
As we implement our new ticketing system in our initial weeks of reopening, we are limited on which complimentary passes or discount coupons we are able to accommodate.
Please fill out the third party request form a minimum of 72 hours before you plan your visit to see if your pass is currently valid.
Note: We are currently unable to accept the Vancouver Tourism Pass and the VPL Inspiration pass We hope to be able to accommodate these tickets again soon.
During your journey through the aquarium, you will experience our exhibits and animals in their different environments. The path through the aquarium will take 1 – 1.5 hours to experience. Washrooms are available throughout the building and are sanitized and maintained on a frequent schedule. Please be considerate of other visitors as you move through the building.
The 4D theatre, Clownfish Cove play area and all lower floors are currently closed.
Animal encounters and all behind the scenes tours are suspended at this time.
There are food and beverage available for purchase onsite, subject to enhanced sanitation and distancing protocols. Offerings may be different/limited in the initial weeks of opening. Only payment by credit and debit will be accepted.
The Vancouver Aquarium’s Ocean Wise Cafe (accessible from outside the building) and the Upstream Cafe (inside the Aquarium) are open. The Courtyard Cafe will remain closed for the time being. Physical distancing measures and enhanced cleaning are in effect.
NEW! Enjoy a Picnic in the Park! Pre-order the perfect picnic basket and pick it up on-site at the Aquarium to enjoy before or after your visit. Learn more.
The Vancouver Aquarium Gift Shop is open and subject to enhanced cleaning and distancing protocols. Only payment by credit and debit will be accepted. We encourage you to shop online at vanaquashop.org prior to your visit and pick up your items on-site after your visit.
We've tried to answer the most commonly asked visitor questions above; however, if you're still unable to find the information you're looking for, please contact our Visitor Experience Department via email.