Visitor Frequently Asked Questions

Canada’s largest aquarium, the Vancouver Aquarium connects hundreds of thousands of Aquarium visitors with the natural world.

We've tried to answer the most commonly asked visitor questions below; however, if you're still unable to find the information you're looking for, please contact our Guest Experience Department. Phone: 778-655-9554 or email

In accordance with public health orders, the Vancouver Aquarium no longer requires proof of vaccination.

Please see the Calendar for the most up to date information.

The number of visitors allowed inside the aquarium is limited at this time. All visitors will need to purchase a timed ticket from our website and select a specific date and time to visit. The last time available to enter is 3:30 pm as the aquarium closes at 5:00 pm.*

General Admission ticket prices may vary from day-to-day, but when you plan ahead you're guaranteed the lowest price at the time of booking. Once you arrive at the Aquarium, you are welcome to stay for the entire day. Most guests spend 90 minutes to two hours at the Aquarium.
We are selling tickets at the main entrance, however as availability is limited it is recommended you book your tickets in advance to guarantee your time slot.

If you have additional questions about our ticketing process, visit our tickets page for more information or email

*Please note hours may change on holidays.

The 4D movie is included with your admission, at no extra cost.

Please note that the 4D Theatre in on a first come, first serve basis and we are limiting capacity in the theatre. There are regular showings throughout the day.

The Vancouver Aquarium Gift Shop is open from 9:30am to 5:30pm and subject to enhanced cleaning and distancing protocols.

We encourage you to shop online at prior to your visit and pick up your items on-site after your visit.

There are food and beverage available for purchase onsite, subject to enhanced sanitation and distancing protocols. Offerings may be different/limited in the initial weeks of opening.

Coffee Bar: 9:00 am to 4:30 pm

Courtyard Café: 10:00 am to 4:00 pm

Upstream Bar + Grill (Weekends only): 11:00 am to 4:30 pm

Bicycle Bistro (Open Seasonally - Accessed only from Stanley Park): 10:00 am to 6:00 pm

The Deck at Wild Coast Deck: 11:00 am to 5:00 pm

If you are a current aquarium member, you can reserve your timed tickets online by logging into your membership account and then selecting from the available dates and times.

Please note that with our limited capacity all guests including members must book a time ticket. It is best to book these tickets online before your visit.

Contact for any questions.

Yes, you can use your tourism pass or inspiration pass at the Aquarium. We no longer offer discounted tickets or coupons. We sell our tickets with several third party sellers, including Tiqets. If you have any questions on whether your pass qualifies, please reach out to Guest Experience at

Animal encounters and all behind the scenes tours are suspended at this time. 

Parking in Stanley Park is wholly administered by EasyPark. It is not included with your admission to the Aquarium.

For more information including rates and payment information please check the EasyPark website.

Please note that at this time only credit cards and mobile parking apps are accepted for parking. No coins or debit cards accepted.

If you pay for parking in at any meter in Stanley Park, it is good for the entire park. if you purchase a day parking pass, you can start your morning at the Aquarium and then move on to Prospect Point in the afternoon.

We are currently remaking our multilingual guest information pamphlets. 

While you are visiting the Aquarium, you may notice our associates have flags on their nametags indicating which languages they speak. If you require assistance in another language, please ask our associates and we will try to find someone that speaks your language.

Yes, you can! Simply visit the Guest Services desk and show the associate your receipt.

General admission tickets can only be upgraded to memberships of the same type, and on the same day as your visit. Note that upgrades are not applicable to special event tickets.
Memberships are non-transferrable and non-refundable.

The Vancouver Aquarium’s only tunnel is in Clownfish Cove and is intended for children. Any other tunnel photos found online when searching for the Vancouver Aquarium are from other aquariums, a result of being incorrectly tagged by users. While we may not (currently) have an underwater tunnel, we offer expansive outdoor galleries that our rescued sea otters, seals, and sea lions call home, which sets us apart from these other aquariums.

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