Your new Online Account will give you access to everything on your smart phone at all times. If you haven't already done so, linking your active membership to your Online Account is simple and can be accomplished in just a few minutes.
Create Account / Link Passes*If you had a Vancouver Aquarium membership with us prior to February 25, 2025, you will need to register for an Online Account—if you haven't already done so—in order to digitally access your membership. Without an Online Account, you will be unable to receive your entitlements, like Swim-By-Anytime and Bring-A-Friend-Free tickets.
1. Online Account: If you haven't done so already, create an Online Account and link your passes. All your membership info, discounts, and entitlements can be viewed here.
2. Mobile App: Download the o-fish-al Vancouver Aquarium for quick access to your digital membership pass, discounts, entitlements, the aquarium map, and more.
3. Digital Wallet: For even faster aquarium entry, add your digital membership pass to your Apple or Google Wallet from within the app, once downloaded.
Update and manage your saved addresses, phone number, and payment methods for easy future access.
See all the tickets and passes purchased online with your account in one place with all the details.
Link your family's memberships to your new Online Account by using your "Member ID" and the postal code(s) associated with the other memberships.
Access an ocean of perks in the palm of your hand! Tickets, discounts, and entitlements are all stored in your Online Account for you to present at the aquarium from your smartphone.
Sea your entire online order history, including amounts paid and dates, for any purchases made using your Online Account.
Discover every membership tier available and renew easily online. Renew before your membership expires to lock in the guaranteed lowest price!
Access your account, scan your digital pass for fast entry, and redeem discounts and perks—all from the palm of your hand!
Download NowPlease note that your Swim By Anytime Guest Ticket entitlement(s) may take up to 24 hours to arrive in your account. If you still haven't received your ticket(s) after 24 hours, please contact 778-655-9554 to speak to a crew member. Note that only Gold and Platinum members are eligible for this entitlement.
Yes! Members will always have the opportunity to switch to a new membership tier when renewing their membership.
Our member reservation system is currently unavailable—which means members are free to swim by anytime during operating hours, no booking needed! Simply present proof of membership at Admissions to dive into your next adventure. Sea you soon!
Children under 3 get in free—no reservation needed for your little guppy!
During your visit, members can now scan their digital pass from the Online Account, mobile app, or their Apple Wallet to redeem entitlements and discounts.
Yes! While we strongly encourage all our valued members to activate their digital pass and get their new splashy entitlements on the Online Account, your old Membership Card—if you owned an active membership before Feb 25, 2025—can still be scanned as long as your membership is valid. Your card will no longer be considered active if you purchase a new membership instead of renewing your pass.
Full list of benefits and discounts will always be displayed on the Current Members page. Once you've activated your membership on the Online Account or mobile app, you can view your active entitlements there. To redeem them, display them on your smartphone from your Online Account or shrimply pull them up on the Vancouver Aquarium mobile app once you arrive at the aquarium. You can also print them at home before your visit, but we'd recommend the greener digital route.
When you purchase a membership, you will automatically be subscribed to our exclusive Member Newsletter. Gold and Platinum members will receive multiple invites and reminders via email for Member-only events held throughout the year. These newsletters will also update you on special events, new exhibits and animal updates at Vancouver Aquarium and the Vancouver Aquarium Marine Mammal Rescue Society. Make shore to open them when they hit your inbox!
If you miss an email, don't sweat it! Member-only events and promotions will always be featured on the Current Members page.
Vancouver Aquarium is not able to offer free parking. All pay parking in Stanley Park is owned and operated by the City of Vancouver. But don't worry—there is plenty of parking available! View all nearby lots and other transportation options here.
Annual Memberships are valid for one year from the date of purchase. To sea when your pass expires, you can either view your physical membership card, sign in to your Online Account and/or mobile app, or visit our Guest Services desk. Remember to renew before your membership expires to lock in the guaranteed lowest price!
You can link your family's memberships to your Online Account by selecting Link Passes and then inputting your "Member ID" and the postal code(s) associated with the other memberships.
Toddlers under the age of 3 receive free admission to Vancouver Aquarium. When your child turns 3, you will need to purchase a Child Membership (ages 3-12) at any tier level.
Vancouver Aquarium memberships are non-transferable and are for the exclusive use of the person named on the membership.
If your information changes, shrimply log in to your Online Account and select User Profiles to update and manage your saved addresses, phone number, and payment methods. Alternatively, you can visit our Guest Services desk or call 778-655-9554 for assistance.
Your Membership ID will be listed on your card and, once manually added, your Online Account. If you still can't access your membership ID, please visit Guest Services or call 778-655-9554 and provide the first and last name associated with the membership. We'd be happy to kelp!
If you lose your physical membership card, you can download the Vancouver Aquarium app to access your digital Membership Card, which can be scanned for entry. While we highly encourage Members to go green and skip the plastic, a replacement card can be requested at Guest Services.
Members without smartphone access can use their physical Membership Card. If you do not have smartphone access or a physical card, please visit Guest Services.
Gold and Platinum members can purchase discounted guest tickets on the Vancouver Aquarium website or in-person at Admissions.
