Accessible to everyone
We want everyone to enjoy their visit to the Vancouver Aquarium. We have many amenities and services in place in order to make sure eveyone has a effortless visit. Wheelchair rentals, noise reducing headsets, priority viewing areas, and accessible discounts are some of the many ways we continue to be fully committed to providing all of our visitors with the opportunity to have the most amazing aquatic adventure.
Priority viewing areas for wheelchairs are located on the Wild Coast deck, Penguin Point and at Steller's Bay. Please ask a staff member or volunteer if you need assistance finding these areas.
Wheelchair accessible parking spaces just minutes from the Aquarium.
Wheelchair accessible tables are available at our café outlets.
Wheelchair accessible washrooms are available throughout our facility as well as two motorized wheelchair washrooms with automatic doors.
Adult change table available in our underwater Steller's Bay washroom. Please inquire to a staff member or visit the Guest Services desk if you need this amenity during your visit.
Wheelchairs and walkers (loaned on a first-come, first-served basis with a piece of ID or credit card).
Adjustable noise reducing ear muffs (loaned on a first-come, first-served basis with a piece of ID or credit card) available at the guest services desk.
Available for complimentary rental at the Guest Services desk, these kits are available for those guests with sensory processing issues. They contain stimulation toys, instruction cards, and a timer.
The kits can be rented together with noise-reducing earmuffs, or a weighed pad.
Open captioning on most of our videos.
Assisted listening headsets and closed captioning units are available for use during the 4-D movie. Please ask a staff member at the theatre for use of these amenities.
Visitors with a disability can request a 50 percent off of the general admissions price, or a free attendant when paying full admission price.
As British Columbia's only 4-D theatre, this is a one of a kind cinematic adventure filled with stunning visuals and unexpected sensory surprises. 4-D shows are included in the general admission price. Our 4-D theatre includes:
Wheelchair priority access
4 wheelchair spots
Assistive listening headsets with adjustable volume, closed captioning units and IR hearing aid connection for visitors with IR-enabled hearing aids.
Our Wet Lab is wheelchair accessible and a great experience for our visitors with visual impairments, allowing you to get up close with some of our incredible marine life. Check our show times to join us on our next Wet Lab Exploration.
If you are an educator who has booked a Wet Lab program, view our accessible storybook for what your students can expect.
One of our main goals, is to allow visitors of all abilities to experience and enjoy the wonders of aquatic life and this day will do just that.
Our next Access Day will be in December 2020, stay tuned for details.