Contact us

Questions? Comments? Concerns? Get in touch with us.


Contact information


General Contact

Reception: 604-659-3400
24 hour info-line: 604-659-FISH
Tickets/Membership: 604-757-8422
[email protected]


Postal service mailing address

Vancouver Aquarium
P.O. Box 3232
Vancouver, British Columbia
Canada V6B 3X8


Courier address

Vancouver Aquarium
845 Avison Way
Vancouver, British Columbia
Canada V6G 3E2

Specific department


Media / public relations

For media inquiries please email us


Visitor experience

Email our visitor experience staff for specific questions about your visit



For questions about your ticket to the Vancouver Aquarium please contact us by email or phone.
Phone: 604-757-8422
Email: [email protected]



For more information about memberships and the privileges you receive as a supporter of aquatic conservation, contact our Membership Services Department.
Phone: 604-757-8422


Lost & Found

If you have lost an item during your visit please let us know right away.


Photo Experience

Contact our Visitor Experience department for information about your Vancouver Aquarium souvenir photo.
Phone: 604-659-3421


Volunteer Department

Become a part of Canada's leading volunteer marine education team. Contact us for more information.
Phone: 604-659-3478
Fax: 604-659-3515

Tourism Award


Vancouver Tourism Awards

Did you receive "Star" Treatment on your visit to the Vancouver Aquarium?
Nominate the individual(s) who made your day extra special.

Comment Card

Tell us about your experience

We want to know what you thought about your visit to the Vancouver Aquarium. Please take the time to let us know what you loved and what you think we can work on by filling in our online comment card below.

Are you a member?

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View our visitors FAQ for frequently asked
questions about visiting the Vancouver Aquarium.

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