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Need to Contact Us?

General Information

Planning a visit to the Vancouver Aquarium, an Ocean Wise ® initiative, and have a few questions? Look through our listed departments to find the contact information you need. If you are not able to find what you are looking for, please call our information line at 604-659-FISH (3474).

Comment Card

We want to know what you thought about your visit to the Aquarium. Please take the time to let us know what you think by filling in our online comment card.

VTA-Logo_Reversed.pngNote: Did you receive "Star" Treatment today? Nominate the individual(s) who made your day extra special by submitting an online ballot.

Information Line

Info-line: 604-659-3474
Phone: 604-659-3400
Fax: 604-659-3515

Mailing Address

Vancouver Aquarium
P.O. Box 3232
Vancouver, British Columbia
Canada V6B 3X8

Courier Address

Vancouver Aquarium
845 Avison Way
Vancouver, British Columbia
Canada V6G 3E2

Contact Us

Contact a Specific Department

Visitor Experience

Contact our visitor experience staff for specific questions about your visit or to share your suggestions and ideas.
Phone: 604-659-3400 (ask for the duty Manager)
Fax: 604-659-3515

External Relations

We offer many ways of supporting the Aquarium; our giving opportunities are as diverse and appealing as the aquatic world our donors and sponsors are helping to conserve.
Phone: 604-659-3473

Lost & Found

Please contact us right away if you have lost an item during your visit.
Phone: 604-659-FISH (3474) dial option 1, then option 5

Human Resources

Join our team: view our careers page and apply online.
Fax: 604-659-3515

Communications Department

For media and communications requests, please contact:
Phone: 604-659-3752
Fax: 604-659-3515

If you’re unsure which department to call, please contact reception at 604-659-3400

Ocean Pollution
Science Program

For information or questions about our new Ocean Pollution Science Program please email: 

Senior Leadership

Each individual on our management team brings a unique set of skills and experience to our senior leadership team. If you have a specific question or concern, contact one of our management team directly.

B.C. Cetacean Sightings Network

To report sightings of whales, dolphins, porpoises or sea turtles:
Use our online sightings form
Phone toll-free: 1-866-I-SAW-ONE (1-866-472-9663)
Fax: 604-659-3599

B.C. Wild Killer Whale Adoption Program

Become a Member of the B.C. Wild Killer Whale Adoption Program and help support field research and conservation of wild killer whales in British Columbia and around the world.
Phone: 604-659-3430
Fax: 604-659-3515

Membership Department

For more information about memberships and the privileges you receive as a supporter of aquatic conservation, contact our Membership Services Department.
Phone: 604-659-3526

Volunteer Department

Become a part of Canada's leading volunteer marine education team. Contact our Volunteer Services Department for more information about how to register.
Phone: 604-659-3478
Fax: 604-659-3515

Community Support

Request a donation from the Vancouver Aquarium by filling out this online form.

Web Development Department

Contact the web developer for questions or comments about this or other Vancouver Aquarium websites.

School Programs

Contact our School Programs Department for information about school programs, to book school programs, or for general information about education at the Aquarium.
Phone: 604-659-3552
Fax: 604-659-3515


Photo Experience

Contact our Visitor Experience department for information about your Vancouver Aquarium souvenir photo.
Phone: 604-659-3532

Community Programs

Bringing aquatic education into your community or exploring a world away from your home, the Vancouver Aquarium's Community Programs Department will help you plan an eco-tour, book a birthday party, or get up close and personal with some of our marine mammals.
Phone: 604-659-3552
Fax: 604-659-3515

Catering & Events

Customize your special event with the help of our Catering & Events department. From breakfasts to conference receptions, our event planners will help make your event a memorable one!
Phone: 604-659-3456


Share Your Thoughts

How was your visit? Fill in our comment card and let us know.
Find it here


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Did You Know?

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