Planning a visit to the Vancouver Aquarium and have a few questions? Look through our listed departments to find the contact information you need. If you are not able to find what you are looking for, please call our information line at 604-659-FISH (3474).
Note: Did you receive "Star" Treatment today? Nominate the individual(s) who made your day extra special by submitting an online ballot.
Info-line: 604-659-3474
Phone: 604-659-3400
Fax: 604-659-3515
visitorexperience@vanaqua.org
Vancouver Aquarium
P.O. Box 3232
Vancouver, British Columbia
Canada V6B 3X8
Vancouver Aquarium
Aquaquest Reception
845 Avison Way
Vancouver, British Columbia
Canada V6G 3E2
Contact our visitor experience staff for specific questions about your visit or to share your suggestions and ideas.
Phone: 604-659-3400 (ask for the duty Manager)
Fax: 604-659-3515
visitorexperience@vanaqua.org
We offer many ways of supporting the Aquarium; our giving opportunities are as diverse and appealing as the aquatic world our donors and sponsors are helping to conserve.
Phone: 604-659-3473
donation@vanaqua.org
Please contact us right away if you have lost an item during your visit.
Phone: 604-659-FISH (3474) dial option 1, then option 5
reception@vanaqua.org
Join our team: view our careers page and apply online.
Fax: 604-659-3515
careers@vanaqua.org
For media and communications requests or information, please contact:
Phone: 604-659-3752
Fax: 604-659-3515
publicrelations@vanaqua.org
Customize your special event with the help of our Catering & Events department. From breakfasts to conference receptions, our event planners will help make your event a memorable one!
Phone: 604-659-3456
cateringandevents@vanaqua.org
If you have a question about an Aquarium animal or animals in general, please email our librarian.
library@vanaqua.org
To report sightings of whales, dolphins, porpoises or sea turtles:
Use our online sightings form
Phone toll-free: 1-866-I-SAW-ONE (1-866-472-9663)
Fax: 604-659-3599
sightings@vanaqua.org
Become a Member of the B.C. Wild Killer Whale Adoption Program and help support field research and conservation of wild killer whales in British Columbia and around the world.
Phone: 604-659-3430
Fax: 604-659-3515
adoption@vanaqua.org
For more information about memberships and the privileges you receive as a supporter of aquatic conservation, contact our Membership Services Department.
Phone: 604-659-3526
members@vanaqua.org
Become a part of Canada's leading volunteer marine education team. Contact our Volunteer Services Department for more information about how to register.
Phone: 604-659-3478
Fax: 604-659-3515
volunteer@vanaqua.org
Request a donation from the Vancouver Aquarium by filling out this online form.
Contact the web developer for questions or comments about this or other Vancouver Aquarium websites.
webmaster@vanaqua.org
Contact our School Programs Department for information about school programs, to book school programs, or for general information about education at the Aquarium.
Phone: 604-659-3552
Fax: 604-659-3515
programs@vanaqua.org
Each individual on our management team brings a unique set of skills and experience to the Vancouver Aquarium. If you have a specific question or concern, contact one of our management team directly.
Bringing aquatic education into your community or exploring a world away from your home, the Vancouver Aquarium's Community Programs Department will help you plan an eco-tour, book a birthday party, or get up close and personal with some of our marine mammals.
Phone: 604-659-3552
Fax: 604-659-3515
programs@vanaqua.org