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Need to Contact Us?

General Information

Planning a visit to the Vancouver Aquarium, an Ocean Wise ® initiative, and have a few questions? Look through our listed departments to find the contact information you need. If you are not able to find what you are looking for, please call our information line at 604-659-FISH (3474).

Comment Card

We want to know what you thought about your visit to the Aquarium. Please take the time to let us know what you think by filling in our online comment card.

VTA-Logo_Reversed.pngNote: Did you receive "Star" Treatment today? Nominate the individual(s) who made your day extra special by submitting an online ballot.

Information Line

Info-line: 604-659-3474
Phone: 604-659-3400
Fax: 604-659-3515

Mailing Address

Vancouver Aquarium
P.O. Box 3232
Vancouver, British Columbia
Canada V6B 3X8

Courier Address

Vancouver Aquarium
845 Avison Way
Vancouver, British Columbia
Canada V6G 3E2

Contact Us

Contact a Specific Department

Visitor Experience

Contact our visitor experience staff for specific questions about your visit or to share your suggestions and ideas.
Phone: 604-659-3400 (ask for the duty Manager)
Fax: 604-659-3515

External Relations

We offer many ways of supporting the Aquarium; our giving opportunities are as diverse and appealing as the aquatic world our donors and sponsors are helping to conserve.
Phone: 604-659-3473

Lost & Found

Please contact us right away if you have lost an item during your visit.
Phone: 604-659-FISH (3474) dial option 1, then option 5

Human Resources

Join our team: view our careers page and apply online.
Fax: 604-659-3515

Communications Department

For media and communications requests, please contact:
Phone: 604-659-3752
Fax: 604-659-3515

If you’re unsure which department to call, please contact reception at 604-659-3400

Volunteer Department

Become a part of Canada's leading volunteer marine education team. Contact our Volunteer Services Department for more information about how to register.
Phone: 604-659-3478
Fax: 604-659-3515

Photo Experience

Contact our Visitor Experience department for information about your Vancouver Aquarium souvenir photo.
Phone: 604-659-3532

Membership Department

For more information about memberships and the privileges you receive as a supporter of aquatic conservation, contact our Membership Services Department.
Phone: 604-659-3526

School Programs

Contact our School Programs Department for information about school programs, to book school programs, or for general information about education at the Aquarium.
Phone: 604-659-3552
Fax: 604-659-3515

Web Development Department

Contact the web developer for questions or comments about this or other Vancouver Aquarium websites.

Catering & Events

Customize your special event with the help of our Catering & Events department. From breakfasts to conference receptions, our event planners will help make your event a memorable one!
Phone: 604-659-3456

Community Support

Request a donation from the Vancouver Aquarium by filling out this online form.


Share Your Thoughts

How was your visit? Fill in our comment card and let us know.
Find it here


Donate Now

Your donation supports ocean conservation.

Did You Know?

Did You Know?

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