Q: What time should I arrive and where do I meet the party coordinator?
A: Your party coordinator will meet you just outside the Vancouver Aquarium’s Aquaquest entrance. They will be looking for you 5 minutes prior to your booking time indicated on your confirmation sheet.
Q: What happens with late arrivals? Who should they see?
A: Ensure that any late arrivals check in with the Receptionist inside the Aquaquest building. Let them know you are guests of the birthday party and they will make the arrangements to catch up with the party.
Q: Where do the kids exit, where should their parents meet them?
A: The exit is through the same door as the entrance through the Aquaquest building in which leads back into the parking stalls.
Q: How many children and adults are able to attend?
A: Our package allows a maximum of 16 kids and 4 adults for a total of 20 participants (including the birthday child). Due to portions of the program (i.e. wetlab, behind-the-scenes), we are unable to accommodate larger groups. The Adults are expected to help the Birthday coordinator chaperone the kids throughout the duration of the program.
Q: Are there any exceptions for kids under the age of 4?
A:There are no exceptions for kids under the age of 4. The program is designed for kids aged 4 years or older and historically we have found it very difficult to accommodate for a positive experience. We will certainly accept siblings of the birthday child with advance notice.
Q: How is the party room decorated? Am I required to bring my own decorations?
A: Our coordinator will prepare the room with an aquatic theme décor. We supply the cake and juice, as well as cups and cutlery. You are welcome to bring a few personal decorations but are not required to.
Q: Can I change the cake design and flavour?
A: If we do not hear from you by the Wednesday before your party, we will use our most common request.
Q: Can I bring additional food and/or balloons to the party?
A: Outside food, and balloons are not permitted into the Aquarium at any time. Due to health reasons such as severe allergies, we cannot allow outside food. Balloons can fall into animal habitats and this can be very dangerous to the animals.
Q: How does parking work?
A: The Vancouver Parks and Recreation Board has implemented pay parking throughout Stanley Park. EasyPark is responsible for the parking lot adjacent of the Aquarium. Tickets take coins or credit card for payment. For more information such as updated rates, please call EasyPark at 604-682-0555.
Q: What are the Aquarium hours?
A: The Vancouver Aquarium is open 365 days a year. Hours of operation are 10 a.m. - 5 p.m. daily, and 9:30 a.m. - 6 p.m. seasonally/statutory holiday weekends. Check our website for any special notices for things that may affect your visit.