Membership FAQs


Q. Do you mail my permanent membership card to me?
A. No. Your permanent membership card is photo ID and is made for you and given to you onsite at the Aquarium.


Q. Can I add people to my membership?
A. You can add up to 3 people to a Family Membership (see Membership Types and Rates)


Q. Can I share the membership with other people or do I have to name everyone on the membership?
A. Everyone on the membership must be named at the time you join or renew and only the people named can use the membership. We also collect the names and birth dates of children.


Q. I know that children aged 3 and under get in free. If my child is 3 when we take out or renew our 2 Person Membership but turns 4 during the year, do we have to upgrade to a family membership right away?
A. No, if your child is 3 when you take out or renew the membership, your 2 Person Membership will last for a year.


Q. Does membership go for a calendar year or a year from the time I join?

A. Membership last for 12 months from the time you join


Q. Which day of the month does my membership expire?
A. Memberships always expire on the last day of the month, regardless of which day of the month you joined


Q. Do my guests get discounts?
A. Only members are eligible for discounts but members can bring up to 2 guests per visit to the Aquarium for a 10% discount on daily admission