We Have Answers

Frequently Asked Questions

Q: Do you mail my permanent membership card to me?

A: No. Your permanent membership card is a photo ID that's made and given to you on site at the Aquarium.

Q: Can I add people to my membership?

A: Yes, this option is available for the Family Membership only. You can add up to three people for the cost of one daily admission each.

Q: Can I share the membership with other people or do I have to name everyone on the membership?

A: Memberships are non-transferable. Everyone on the membership must be named and only the people named, can use the membership.

Q: Considering that children under four are free, what happens if my child turns four during my membership year?

A: If your child is under four when you take out or renew the membership, they are considered free for your entire membership year—even if they turn four in that year.

Q: Does membership go for a calendar year or a year from the time I join?

A: Memberships last for 12 months from the time you join.

Q: Which day of the month does my membership expire?

A: Memberships always expire on the last day of the month, regardless of which day of the month you joined.

Q: Do my guests get discounts?

A: Only members are eligible for discounts, but members can bring up to 2 guests per visit to the Aquarium for a 10 percent discount on daily admission.