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We’ve provided the answers to some of the most commonly asked questions about how to join our team at the Vancouver Aquarium. You can also find a link to additional Frequently Asked Questions by clicking on the FAQ icon on our online career centre homepage.
A: To view all open positions, click on the "View All Jobs" link. You may also search for a particular position by keyword, location, and category. Enter as much detail as you desire, then click on the "Search" button at the bottom of the form. The system will search our database and show you any matching results.
A: You may search for a specific type of position by using the drop down menu to select a category. If you cannot find a category that fits your search criteria, you may also use the Keyword section to search by a specific word.
A: You can find out details on a position by hovering your mouse over the position title. A preview of the job description will display. You can learn more by clicking on the title of the open position, which will bring you to the Job Description page. The Job Description page will have the job description and required skills, duration and more. You will also be able to apply directly from this page by entering your email address and clicking the "Apply" link, which is located at the bottom of the Job Description page.
A: While we encourage you to create a profile for Job Agent notifications and to check our job board regularly, we do our largest recruit during the early spring in preparation for hundreds of casual summer positions to support the peak of tourist season. Be sure to check the job boards in May/June. In the Food Services Department, we have peak recruitment to support the holiday party and banquet season in Oct/Nov.
A: As a green employer we encourage all applicants to submit their applications online. We no longer accept resumes via drop off, mail, e-mail or fax. To be considered an applicant, you must apply online. If you’re experiencing any technical trouble with the online application system/site such as server errors etc. you may contact our software support team at support@cytiva.com. Cytiva is an external software support group and not part of the Vancouver Aquarium recruiting team.
A: We maintain the vast majority of communication with our candidates via e-mail and this is also how you can stay informed about new job openings, so it’ s important to have an e-mail address. If you don’t currently have an e-mail address, please create an e-mail account with one of the free services like Yahoo!, Gmail or Hotmail. Please select the e-mail provider you would like to host your free e-mail account and follow their instructions for account set up. If you use spaces in your e-mail account name, please note that it may not work with our online application form.
A: Yes, our web pages are secure and are certified by VeriSign. We take the utmost care to protect your information, whether you’re shopping on our website or applying for employment.
A: If due to a disability or impairment you find it difficult to use our online applications system, please contact us via email so that alternative arrangements can be made for you. Please email us at careers@vanaqua.org if this is the case. Please note that unless you’re writing to this address to make alternative arrangements due to a disability or impairment, that any application, resume, cover letter or any other documents sent to this address will NOT be entered into our systems for consideration for employment. This address is for making alternative arrangements only, unless otherwise stated.
A: When you first register on our website and submit your profile or when you apply for a specific position, you’ll receive an acknowledgement e-mail stating that we’ve received your submission. After that, we will directly contact all candidates who are selected for an interview with the Human Resources department and/or our hiring managers. If you are not contacted, please feel free to continue to visit our career site to search for new career opportunities.
A: All major browsers including Internet Explorer, Mozilla Firefox, Opera, and AOL are supported.
A: In the bottom navigation bar on any page, click on “Getting Here” to find a map or click on “Contact Us” to find our address. You’ll also be able to type in the address of your departure location and get detailed driving directions to us.
A: No. Unfortunately, we’re unable to provide relocation assistance to candidates applying for positions unless the specified job posting indicates otherwise.
A: Vancouver Aquarium works closely with other non-profit agencies, volunteer experience opportunities, youth subsidized internships, community programs and/or other relevant employment enhancement partnerships which may fit with business needs and the non-profit model. The Vancouver Aquarium doesn’t accept unsolicited resumes from unknown search firms or agencies. Agency inquires may be made to: careers@vanaqua.org.
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